Today I happened upon a sex toy reviewing blog whose mission statement proudly proclaimed that they don’t publish negative reviews. If they receive a product that has no redeeming qualities, they simply won’t write a review.
I died a little when I read that. And then I got angry. They boast this, like it makes them better people, better reviewers. To companies and products, sure. To consumers? absolutely not. I think I touched on this a bit about a year ago when I wrote about ethics in blogging, but this is a full-scale 4-alarm rant.
When I first started buying sex toys I was buying them from a couple of sites who I don’t think let a negative customer review go live. It was nothing but moderate-to-glowing. And then when I’d buy the toy with high expectations, only to be grandly disappointed, I’d be pissed. I’ve come across this phenomenon more and more. When I had 3 really bad experiences in a row with Shari’s Berries I finally went to the site and wrote out long, informative (complete with photos) comments on the items. Those comments never got published. Instead, the only comments and ratings are all glowingly positive. Bullshit.
I’ve seen arguments for the anti-negative-review people along the lines of “just because it didn’t work for me doesn’t mean it can’t work for someone else” and I will agree to that. But when you sugar coat things in a way that would make a cupcake jealous you’re only helping out the company. You are not helping the people for whom you presumably write the reviews: the clueless mobs who are absolutely overwhelmed with all the choices1. I was one of those people. Many of us were. So please, place yourself in the shoes of the old, sex-toy-noob you and think “How would I feel if I had spent $125 of my own money on this toy after reading this wishy washy review only to find that there are faults galore?” Your opinion is valid. Your opinion matters. I want to hear your opinion in all of its bluntly honest glory before I drop the money on, well, anything really. Your review that details out just the facts, because you couldn’t like it enough to praise it, isn’t telling me anything.
There are degrees of negativity in reviews of any kind. I’ve read them all myself, not just in sex toys but in computer parts and accessories, clothing, you name it. You can always tell when someone is just pissed off at a defective item (or they didn’t read before buying) vs it’s an actual problem that should concern you before you buy. My utterly scathing reviews of items such as the Lelo Tiani or the JimmyJane Form 3 are not scathing because they didn’t work with my body. They are scathing because I’m pissed. You want me to pay WHAT for a toy that doesn’t even do what you claim it will, or do it WELL? Just like I won’t let you buy a damn jelly toy, I won’t encourage you to spend the equivalent to a week’s worth of groceries on a sex toy that feels like another brick in the wall. The Lelo Isla – is it pretty? Sure. It’s pretty. Does my vagina care about pretty? Does pretty give me an orgasm? Nope. Nor should “pretty” also equal “to get the bitch clean you’ll need 20 minutes of your life, a toothbrush, and the edge of an old credit card”. I think that I do a pretty good job of noting that my extreme dislike of the vibrations or the size or the design didn’t work for me personally and that they could work for someone else. And I feel that I can still note that and give a negative review. Because if I were the one looking at reviews to figure out what 1 sex toy out of 100 I should drop $100 on, I want the truth. Does your truth equal my truth? Not always. Not frequently, even. But if I can see that you as a reviewer have the full spectrum of reviews from “ZOMG LOVE” to “DIE IN A FIRE” with plenty in between then I trust you. And I’ll work my way through your writing and reviews to figure out if we like the same thing and whether or not I would agree with your assessment of “Wow, this baby is STRONG!”.
So let’s say that you are someone who doesn’t like to write really critical, negative reviews. Why? Who are you helping?
Are you afraid that the company you review for will get upset and not give you anything else to review? If so, fuck them. They’re unethical.
Are you not brave enough to be a dissenting voice? Stand up. Be heard.
Do you think that you won’t make any affiliate sales? Then you care more about the money than anything else and that’s sad. Here’s how to commission-perk a negative, shredding review: Suggest two or three other alternatives that you think are better.
The truth, even if it’s the awful truth, isn’t mean. Oh, sure, you can be. But for the love of orgasms, tell me the fuckin truth! Is it wimpy and mediocre and nothing special and not really worth $139? Tell me. I will have $139 worth of greater respect for you.When you hide your negative review from seeing the light of day you are doing yourself a disservice but mostly you are doing every other potential buyer a disservice. Shame on you. You KNEW it was a piece of shit and you didn’t tell me?? I’d like my money back, please, from your pocket. Yes, that’s how much it pisses me off.
Hi, I’m Lilly, and I write nothing but no-holds-barred honest sex toy reviews. I call a spade a spade, and name it out for being crap no matter if it’s $39 crap or $139 crap. Crap is crap and you shouldn’t have to buy it. You, the person who is searching Google for reviews and information on sex toys in general, on dildos for beginners, on Fleshlight vs Tenga, on the We Vibe 2 vs the We Vibe 3….. YOU ARE THE PERSON I REVIEW FOR. Nobody else.
okay maybe my clitoris a little bit.
- not at all dissimilar to the experience you get when you’re sick and you’re standing in the cold remedy aisle looking at 60 products that are all somehow nearly identical but totally different and you just want to sit down and cry. No? Just me? ↩